CLIENT
German Auto Parts Company
Our client has entrusted us to partner with them in taking their business model further by integrating Salesforce and ERP for streamlined order tracking, as well as bringing real-time pricing into the equation.
Maintain customer response and track feedback in ERP system
Track availability of auto parts for customers when ordering
Calculate and share quick discounts to customers when planning e-shopping of parts
Get real-time pricing for e-catalog in Salesforce from the ERP master
1Real-time auto parts pricing made available from the master system for 750+ parts
2Real-time data availability for up to 200 orders per second
3Transact responses and customer feedback for up to #2000 B2B daily orders
4Maintain and manage error logs for better technical debt handling