Recovering failed, stalled or abandoned Salesforce implementations. What goes wrong when an org is built to a spec nobody validated, how to tell a configuration problem from a process problem, and what it takes to get a stuck backlog moving again. Written from rescue engagements where the previous partner had already left the building.

An inspector with a flashlight examining a dense wall of cabling and control panels

Do Not Let the Team That Built Your Salesforce Org Audit It

I outsource most of my research. Not because I cannot do it, and not because the internal teams are not competent. Because the answers come back cleaner. Usually I want research…


Old battered box with a tangle of electrical wire and usb cords on a light wooden table

How Legacy Infrastructure Kills New Ventures

Why your growth initiatives keep dying. Most enterprises carve out capital for new ventures. They target high-growth markets that complement the core business. They staff…


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