Frequently Asked Questions
Partnership
We’re your right-hand partner, not another vendor trying to be the star of the show.
Most firms lead with their solution. We lead with questions. What’s slowing your team down? Where do handoffs break? What would make your revenue engine hum?
Onshore strategy meets offshore execution. Jason’s in Austin and involved from day one. Our India team brings deep technical expertise at pricing that works for mid-market companies. Strategic conversations happen on your clock. Development work never sleeps.
Solution-focused, not product-focused. We recommend what actually fixes your problem. Sometimes that’s Salesforce. Sometimes it’s Microsoft Dynamics. Sometimes it’s cleaning up what you already have. We help you build what you need, not what earns us the biggest check.
Hands-on builders, not just advisors. While others focus on strategy decks, we focus on execution. We’re the team that gets your workflows running, your data clean, and your systems talking to each other.
Success looks like this: You own what we built together, and you’re confident running it long after we’ve stepped back.
Founder Jason Linkswiler leads every new client relationship from the start. He’s your main point of contact through discovery and planning.
During those early weeks, he’s listening hard to understand your business, mapping your workflows, and building the strategy alongside you. You’ll work directly with him to define what success looks like and chart the path forward.
Once we move into build and execution, Jason connects you with the right technical talent. You’ll work directly with our India-based engineers who will handle development, configuration, and implementation work. Jason stays involved throughout, reviewing progress, addressing roadblocks, and keeping the project on track.
Think of it this way: Jason cultivates and helps develop the strategy, project requirements and planning. The broader team owns the execution. You’re never handed off and forgotten.
For complex strategic questions or when the path forward gets murky, Jason’s back at the table. For technical updates and day-to-day progress, you’ll work with the engineers building your solution.
We’ve learned this balance matters. You need the strategic continuity of an on-shore resources, and you need the deep technical horsepower created with access to an offshore team. With coResolute, you get both.
You own what we build. That’s the whole point.
We don’t create black boxes that only we can unlock. Every project ends with clear documentation, training for your team, and systems designed for you to manage going forward.
What handoff looks like: Runbooks that explain how things work. Diagrams showing how systems connect. Training sessions where your team actually touches the controls. We walk through common scenarios and troubleshooting so you’re ready for what comes next.
We build with your team’s capabilities in mind. If you don’t have a full-time Salesforce admin, we won’t architect something that requires one. If your marketing team isn’t technical, we make the tools simple enough for them to use.
After we step back: You’re equipped to handle day-to-day operations and basic updates. When you need deeper technical work or want to expand the system, we’re available on a project or retainer basis.
Some clients bring us back for new initiatives. Others run everything themselves. Both outcomes mean we did our job right.
How We Work
Our model solves two problems at once: you need strategic partnership on your schedule and technical execution that doesn’t stop at 5pm.
Jason and strategic work happen in US hours. Austin-based, available for calls during your workday. When you need to talk through a decision or clarify direction, we’re in the same time zone having real-time conversations.
Development work happens around the clock. Our India-based engineering team works while you sleep. They’re tackling builds, configurations, and technical implementations. Progress happens continuously, not just during your business hours.
Handoffs stay smooth. We structure projects so you’re never waiting on someone halfway around the world to answer a simple question. Documentation stays current. Status updates come when you need them. Urgent issues get escalated to Jason immediately.
Overlap matters. Our India team schedules several hours of overlap with US time zones for collaborative work sessions, testing reviews, and real-time problem solving when projects need it.
You’re not managing time zones. We are. You get responsive partnership plus faster delivery at pricing that works for mid-market budgets.
We start with understanding what’s blocking you from achieving success, and recommend what you actually need to hit important goals.
Budget and capability matter as much as features. Before recommending any solution, we ask: Can your team realistically use this? Does it fit your current stage? Will it solve the problem without creating new ones?
Right-sized solutions. A $150k Salesforce implementation might be perfect for some companies and overkill for others. A $50k Microsoft Dynamics build might be exactly right. We’ve also told clients their best move is cleaning up what they already have for $10k instead of rebuilding from scratch.
We earn trust by saying no. We’re here to be a partner – to operate in your best interest, and have client after client success that back that up.
Tactical help is valid work. Not everything needs a six-month transformation. Sometimes you need lead routing fixed. Sometimes you need better dashboards. Sometimes you need someone to clean up your data. We’re built for both tactical projects and strategic implementations.
We measure success by whether the solution actually works for you three months later.
We work best with mid-market companies, typically $30-50MM in annual revenue, though we’ve partnered with companies both smaller and larger.
Sweet spot clients: You’ve outgrown spreadsheets and duct-tape solutions. You need real systems but can’t justify enterprise-level pricing. You have strategic vision but need execution support to make it real.
Too small? If you’re pre-revenue or very early stage, we’re probably not the right fit yet. Our engagements start around $5k for diagnostics and scale from there. You need runway to invest in systems that support growth.
Too large? If you’re enterprise-scale with dedicated RevOps teams and complex compliance requirements, larger firms like Accenture might serve you better. We specialize in being your RevOps backstop, not managing a team of your existing specialists.
What matters most: Company size matters less than where you are in your growth journey. Are you scaling? Entering new markets? Fixing fragmented workflows? That’s where we add value.
We’ve helped $700MM companies with tactical projects and $15MM companies with full implementations. The common thread: leadership teams who need a partner that listens hard, executes well, and doesn’t disappear after go-live.
Project Delivery
Plans change. We adapt.
Discovery matters, but it’s not perfect. Even with thorough upfront work, you’ll uncover things once we’re inside your systems. Legacy integrations nobody documented. Workflows that evolved differently than anyone remembered. New priorities from your board.
When scope shifts, we talk. No surprise invoices. No “that wasn’t in the contract” standoffs. We pause, assess what changed, explain the impact, and agree on the path forward together. Sometimes it’s a quick pivot. Sometimes it means replanning a phase.
How we handle new issues: Minor snags get absorbed and fixed. That’s part of partnership. Significant discoveries that affect timeline or budget get flagged immediately with options: adjust the approach, add a phase, or table it for later.
Fixed-price projects include buffers. We’ve done this before. We know discoveries happen. Our estimates account for reasonable complexity. You’re not paying for every unexpected twist.
Retainer work stays flexible by design. Monthly engagements let us shift priorities as your business needs shift. This week’s urgent project might be less important next month. We adjust with you.
The goal isn’t a perfect plan. It’s a partnership resilient enough to handle reality.
Most of our clients come to us after a rough implementation. You’re not alone.
Common patterns we see: Vendors who overpromised and underdelivered. Teams that disappeared after go-live. Projects that ballooned past budget with no warning. Code that worked in demo but broke in production. Implementations that required your team to become Salesforce experts just to keep the lights on.
How we work differently:
Communication stays constant. Regular check-ins, honest status updates, and early warnings when we spot trouble. You’re never guessing where things stand.
Jason stays involved. You’re not handed off to junior team members mid-project. The person who sold you on the partnership is the person who delivers it.
We own our mistakes. When something breaks or we miss a requirement, we fix it without blame-shifting or surprise invoices. That’s just part of keeping the project moving.
We build for your team’s reality. If your marketing team isn’t technical, we don’t build systems that require technical expertise. If you don’t have a Salesforce admin, we don’t architect solutions that need one.
Documentation and training come standard. You’re never locked into using us because we’re the only ones who understand what we built.
We can’t undo what happened with your last vendor. But we can show you what partnership actually looks like. Most clients tell us the difference becomes clear within the first few weeks.
Book a Call
If you like what you see, we think you’re gonna love what you hear. Book a first consultation with us, and together we’ll figure out how to make your life a little better.